AEGON Direct Marketing Services (ADMS) leverages its experience to deliver superior administration service.  ADMS is able to administer its insurance programs and can also work with your administrator or managing general underwriter. 

The ADMS Administration Team has a reputation for excellence and offers expertise in all areas of administration - from enrollment through claims. 

Enrollment
The Underwriting Company's Administration Team understands the importance of providing the best possible service to your affiliated customers.  Turn-around time from sale-to-fulfillment is 48 hours, which meets or exceeds a 98% quality standard.

Underwriting
ADMS' affiliated underwriting companies  have an automated underwriting system and requests are processed within 48-72 hours upon receiving all necessary information.

Billing and Collection
ADMS offers diverse premium collection options and has experience with all methods:  credit card, bank draft, EDI/escrow, direct bill, and third party administrators.  Accommodations can be made or built for any combination of billing needs.

Customer Service
The ADMS Customer Service Team takes quality service seriously enough that service standards are included in all contracts.  The Team's goal is to consistently exceed customer expectations.

Claims Processing & Adjudication
ADMS' affiliated underwriting companies take pride in efficient, yet compassionate, handling of claims.  The Claims Processing & Adjudication Teams do their best to make an otherwise challenging time, as straightforward as possible.  Once all necessary information is received, 95% of claims are adjudicated within five days and 100% of claims are adjudicated within 10 days.

ADMS can be flexible in accommodating business partner privacy practices.